In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher shares the importance of defining the words we use at work.
Miscommunication in the workplace can cost millions of dollars, but it can also cost employee connection. Defining terms we deem important can help with that.
Leadership, diversity, innovation... all words overly used in our work cultures but rarely are they defined as to what they mean for the organization. If we aren't clear, others assume. And that can only cause further problems at work.
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